Frequently Asked Questions
Everything you need to know about our timeless collections.
What materials are used in Newbridge Silverware jewelry?
Our jewelry is crafted using high-quality materials including silver plating, rose gold plating, and stainless steel, often accented with authentic crystals and intricate enamel work.
How should I care for my silverware and jewelry?
To maintain the brilliance of your pieces, avoid contact with perfumes, lotions, and harsh chemicals. Clean gently with a soft, dry cloth and store in the original packaging provided.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery times vary depending on the destination country and are calculated at checkout.
What is your return policy for online orders?
We offer a 30-day return policy for most items purchased online, provided they are in their original condition and packaging. Please note that earrings cannot be returned for hygiene reasons.
Are your products covered by a warranty?
Yes, Newbridge Silverware products come with a 2-year manufacturing warranty from the date of purchase, covering any defects in materials or workmanship.
Can I have my purchase gift-wrapped?
Most of our items are delivered in our iconic blue and gold presentation boxes. We also offer additional gift-wrapping services and personalized gift messages during the checkout process.